An Open Letter to Blizzard About Mailing Transmogrified Heirlooms

Dear Blizzard:

Earlier this year, you said that mailing transmogrified heirlooms would strip the transmogrification. I was disappointed – I have a lot of alts, you see, even if I’m not the game’s best leveler – but I figured it was a technical limitation that you couldn’t work around in time. Got it! Spend your development resources elsewhere.

And then you released Patch 4.3, and OMG the excitement! New raids! New 5-mans! LFR! Bag searching! (Very slick UI, by the way.) Void Storage! And our very own transmogrification box! All my old gear is new again!

So I was testing things out, mogging all the things, when I decided to try mogging a loom and sending it one of my twinks. (It sounds cooler that way, you see. Saying that I altered the appearance of virtual gear bound to my account through transmogrification and then sent it via in-game messaging systems to a low level alternate character with locked experience might be correct, but it doesn’t flow. It’s kinda dorky to be that precise, if you want to know the truth.)

You can’t imagine how surprised I was when it worked!

I did it again, and again, and again. Usually it worked flawlessly, but sometimes it didn’t.

This was amazing. Wow. WOW. A world of possibilities opened up to me – of being able to create my own look for my leveling alts. I didn’t mind some of the heirloom sets the first few months I lived with them, but this world you’ve created has so many more clothes, and being able to create unique looks for my toons made me love the transmogrification feature all the more.

This … bug, as I suppose it is, made me really happy. It makes gearing up alts fun. Yes, I like PvP, and killing Internet Dragons, and leveling, and playing the Auction House, and leveling Engineering over and over again.

Ok. Maybe I’m exaggerating about Engineering. But I’m not exaggerating that having the ability to transmogrify my heirlooms and mail them to my alts rekindled my interest in the game because it is fun. It’s fun playing dress up. It’s fun making your characters look the way you want, of trying to find just the right look for them.

I told my friends about it, and they found it to be a lot of fun too. A LOT of fun. Simple things like character appearance matter. Looking put together makes you feel better about yourself, and it’s no different for our characters, too. People are embracing this possibility, of breathing life into the same old heirlooms and the same old leveling grind.

People are having fun mailing mogged looms around.

And that’s why I’m writing to you today, to ask you something kind of odd.

Please leave this bug alone.

Really! Just … don’t fix it. Leave it be. Ignore it, turn the other way, close that bugzilla ticket. It adds fun to the game. It doesn’t harm anyone – no one really believes that a level 10 Mage is in S10 PvP gear – but it sure makes the game more lively and interesting. Being able to change the same old heirloom into a Frostscythe for one character and a Warstaff for another is awesome.

There are other, more boring reasons I could ask you to keep it in place. Transmogrification extends the life of content by giving purpose to unused art content, and adding heirlooms to the list extends them even further, thus increasing the yield for your investment in the artwork. There are more important bugs that you can focus your effort on now, issues with the UI and gameplay which are normal after any given patch. There’s Mists of Pandaria, which I’m hoping you knock out of the park.

But I’m going to make a more straightforward appeal: being able to mail transmogrified heirlooms makes leveling fun.

I thought about not saying anything to you directly, of quietly mogging my looms and rolling alts. No one wants to be the person who spoils fun, and if this isn’t what you want transmogrification to do, well, you’re going to find out about it eventually. You probably already know about it already.

And that’s why I wanted to say something to you now, and let you know how ridiculously fun I’m finding this new feature to be. I’m spending hours combing Wowhead trying to make up outfits for my alts. I’m looking at each of my alts and wondering how to make them even more fun to play, how to let them acquire gear but still have a look. I’m suddenly looking at my cache of 30 or so heirlooms and going, this is not enough. I need more heirlooms.

This bug has made me pretty happy to be playing Warcraft this week. So please consider leaving this bug alone.

Some bugs actually ARE features!


This post is also available on the official forums. Please let Blizzard know your thoughts!

Update 12/6/11: My post has been deleted and this has been officially addressed in today’s hotfix note:

Transmogrified items should always lose their transmogrification when mailed.

I can’t tell you how disappointed I am right now. I don’t care how silly it was; this was fun.

Update 12/7/11: My post was restored by Blizzard, though mogging has not been restored. In a tweet, Zarhym stated:

Level 20 characters shouldn’t be wearing raid gear.

Keep in mind the nature of twitter is for short messages; don’t read too much into the brevity of Z’s statement, though it goes further than just wearing raid gear – wearing certain specific raid gear is okay, other raid gear (or non-raid gear) is not.

This is a complicated issue.


Filed under Cynwise's Battlefield Manual

16 responses to “An Open Letter to Blizzard About Mailing Transmogrified Heirlooms

  1. Suicidal Zebra

    I heartily endorse this statement, product or service.

  2. I don’t know. Can you send Priest-specific xmogs to a Warlock? Can you send Alliance-specific xmogs to a Horde toon? Can you send Engineering-restricted xmogs to your Tailor/Enchanter? These are cases that bother me, if possible.

  3. What? What was that?

    Cyn wanted us to fix the bug?

    Sure, can do!!

    The Devs.

    (Good luck keeping the devs away from that, Cyn!)

    • I honestly debated if I should say something or leave it be; then I realized they’ll hear about it one way or another. Might as well start it off by pointing out that it’s a lot of fun.

  4. JD Kenada

    For the love of Illidan, let this stand! If for no other reason than I’m just finding out about it!

  5. Spencer

    I also whole-heartedly agree with this — if it’s not insane for a level 85 Rogue to be utilizing the Defias Leathers then it shouldn’t be unimaginable that a level 50 be utilizing Savage Sarotine gear.

  6. ooooooooooooooooooooooooooooooooooh

  7. Fish

    I agree but wasnt able to repeat. 2 heirlooms whose skins I hate (leather dps shoulders and 2h mace) changed back when I mailed them 😦 maybe because the toons I mailed them to were too low level to wear the skin? it made me very sad. . .

    • Just keep trying. It doesn’t matter how low the recipient is; I’ve gotten level 1s into mogged gear.

    • I was able to mog the 2H mace and send it just fine. Did it to two of the 1H maces and the mog was gone, send it back to do it again and the mog stuck.

      Just keep on trying until it works.

  8. I wish they would really just give up on dictating what people look like in game. Its almost like going to school again with the weird senseless rules.

  9. Does it still works as of today just keep mailing it?